Privacy Policy

Privacy Statement

This Privacy Statement applies to Video Storage Solutions (VSS) and does not apply to the websites of our business partners or any other third parties. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personal Information. “Personal Information” is defined as information that identifies you, such as your name, telephone number and email address.

INFORMATION WE COLLECT

If you have visited our website to request a quote, calculation, or support for our products, we do collect the information which you provided, including, but not limited to your email address. Your information does not reside on our website; instead, it is delivered as an email to our sales team in template format and stored in a database. We do not send quotes or product information to any request initiating from a personal email domain, including, but not limited to AOL, Gmail, Hotmail, and Yahoo. We only send follow-ups to corporate domains. All correspondence is done so away from our website.

We also collect information to provide better services to all website and social media users – from determining basic information such as which language you speak to more complex things like which webpages you find most useful or which YouTube videos you might like.

We may need to share your Personal Information with subsidiaries or Business Partners to carry out transactions you request, or to make our business or that of our subsidiaries more responsive to your needs which includes our subsidiaries providing you with information about Video Storage Solutions (VSS), and branded products and services we manufacturer for Business Partners.  However, we will only do so with your prior written authorization. In any regard, we will only share your Personal Information with Business Partners who agree to protect your Personal Information and use it solely for the purposes set forth by Video Storage Solutions (VSS).

This personal data is information that can be used to identify you, directly or indirectly, alone or together with other information.

OUR LEGAL BASIS FOR COLLECTING INFORMATION AND HOW WE USE THE INFORMATION

In some cases (such as when you subscribe to our newsletter) we collect your personal information in accordance with your specific consent. By checking the “I agree” field, you are giving us permission for collecting and processing the data. This is not disclosed to third parties for the sake of processing; it all stays within Video Storage Solutions (VSS). You may withdraw your consent at any time by contacting Video Storage Solutions at info@videoappliances.com.

We collect your personal information only for the purposes of responding to your queries and providing you with our email communications and commercial offerings. Our use of your Personal Data improves our offers and services to you, for instance, by helping you stay informed of new product technologies and offerings.

We will store the information which you have voluntarily provided us within our CRM system – not on our website– until you withdraw your consent or until you specifically ask us to erase it.

In addition to your consent to collect personal data specifically provided by you, some of the data we receive is collected in accordance with our legitimate interest to do so. Such legitimate interest to collect personal information is relevant when we receive information regarding events and programs which may be of interest to you, proactive service alerts regarding goods purchased, updated information on new pricing on open security opportunities, and any other proactive communication to enhance the mutual professional business relationship.

HOW DO WE PROTECT YOUR INFORMATION?

Your personal information is not stored on our website, rather behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

CHILDREN UNDER 13

We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.

INTERNATIONAL USERS

Video Storage Solutions (VSS) abides by the “safe harbor” framework set forth by The European Commission’s Directive on Data Protection regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area. For consistency purposes, Video Storage Solutions (VSS) maintains this same standard in all geographic regions, not limiting it to the European Economic Area.

DO WE USE COOKIES?

No. Video Storage Solutions (VSS) does not use cookies.

DISCLOSURE TO THIRD PARTIES

Video Storage Solutions (VSS) does not sell, trade, or otherwise transfer to outside parties your Personal Information unless it is to comply with the law. We do not disclose your personally identifiable information to third parties for the third party’s marketing purposes.

OUR COMMITMENT TO YOUR PRIVACY

To make sure your personal information is secure, we communicate our privacy and security guidelines to all Video Storage Solutions (VSS) employees, all of whom have signed confidentiality agreements as part of their personnel file. Video Storage Solutions (VSS) strictly enforces privacy safeguards within the company.

UPDATING OF PRIVACY POLICY

We reserve the right to make changes to this policy. Any changes to this policy will be posted. Last updated on September 17th, 2019.

CONTACTING US

If there are any questions regarding this privacy policy or you want to be removed from our CRM database or opt-out, you may contact us using the information below.

Video Storage Solutions (VSS)
901 Deerfield Parkway
Buffalo Grove, IL 60089
info@videoappliances.com
+1-888-305-4993